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Repair man crashed my car, now asking$$ for brake problem


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warrenkji
New User

Jun 14, 2014, 10:56 AM

Post #1 of 5 (1521 views)
post icon Repair man crashed my car, now asking$$ for brake problem Sign In

Hi,

I got a 2008 Lincoln Navigator L(about 75,000 miles) which got a regular service about a week and half ago.
Then there was a check-engine light-on situation. So I brought my car to a dealer.
At the dealer, one of the repair guys crashed mine to a tool box by accidentally hitting a gas pedal. So they gave me a loaner car. After two weeks, a guy from the dealer notified me my brake was too soft, and it was all the way at the bottom. Some kind of hydraulic failure. So it'd better be fixed, and will cost me almost $2,000.00!
In my opinion, the brake pedal was ok until the accident. Furthermore there was no problem at the time of regular checkup which was done just 10 days ago. I think the guy who crashed my car hit the brake so hard at the time of accident.
What will be the best way to resolve this nightmare?
Any idea/suggestion will be appreciated.

Warren


Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Jun 14, 2014, 11:03 AM

Post #2 of 5 (1515 views)
Re: Repair man crashed my car, now asking$$ for brake problem Sign In

Don't fall for that. Ask for a meeting with the Service manager and tell him there was no brake pedal problem before the accident and you won't be paying for anything and you will expect your car back in the same condition as it was when it was left there.

I bet the cost of fixing the tool box was more than the cost of fixing the car......LOL



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warrenkji
New User

Jun 14, 2014, 11:12 AM

Post #3 of 5 (1510 views)
Re: Repair man crashed my car, now asking$$ for brake problem Sign In

Thank you so much. It's really a nightmare!


Tom Greenleaf
Ultimate Carjunky / Moderator
Tom Greenleaf profile image

Jun 14, 2014, 1:46 PM

Post #4 of 5 (1475 views)
Re: Repair man crashed my car, now asking$$ for brake problem Sign In

Can't help but comment on this. It's all theirs! Damage to your vehicle fixed to your specifications. If brakes were an issue they are supposed to be professionals and should have brought that up just from starting it up and pulling it in and called you right then.


Cars come in to shops in all kinds of states of compromise and get dealt with. Who can know now if it was just time for a failure or not but smell like a fish and I don't buy it.


Sorry it happened and if trouble NOW with brakes go elsewhere for the fix and find out exactly what is wrong now,


T



warrenkji
New User

Jun 14, 2014, 5:07 PM

Post #5 of 5 (1460 views)
Re: Repair man crashed my car, now asking$$ for brake problem Sign In

Thank you very much!






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