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No sound on a 2020 chevy equinox premier


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Equinoxic
New User

Mar 1, 2023, 4:50 PM

Post #1 of 4 (2719 views)
post icon No sound on a 2020 chevy equinox premier Sign In

Recently, I've lost all sound from my radio, turn signal sound and any other sound effects in my car. I've taken it in to get checked at my local mccarthy gmc shop and they say I need to replace the entire radio module but they aren't 100% sure that it will work. I thought I'd ask here before I go pay the 1200.


Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Mar 1, 2023, 7:01 PM

Post #2 of 4 (2689 views)
Re: No sound on a 2020 chevy equinox premier Sign In

Although the radio does play a big part in the audible sound, it is far from the only possibility.

I don't know how experienced or knowledgable these guys are but there is definitely high risk just throwing a part like that at the problem.

AUDIBLE WARNINGS
Document ID: 2753343
The audible warnings alert the driver of a system concern or a critical vehicle condition. If equipped with an serial data communicating audio amplifier, the audio amplifier generates the audible warnings through the speakers. If not equipped with an audio amplifier, the radio generates the audible warnings through the speakers. The radio or audio amplifier receives audible warning requests via serial data. If the radio or audio amplifier receives multiple audible warning requests, the warning with the highest priority sounds first. Different audible warnings may sound with a different frequency or a different chime pattern, depending on the system or module making the request. The chime volume may be selectable through vehicle personalization.

Audible Warnings or Chimes
The following is a list of common audible warnings or chimes. For additional chimes or complete system description, refer to the appropriate system’s Description and Operation or the vehicle owner’s manual.

Driver Seat Belt Reminder – If the vehicle is started and the seat belt is unbuckled, the BCM requests the radio or audio amplifier sound a chime to indicated that the belt is unbuckled. This is accompanied by a flashing driver seat belt indicator on the instrument cluster. If the belt remains unbuckled, the chime cycle may continue multiple times if the vehicle is driven and the indicator will remain on solid.
Passenger Seat Belt Reminder – If the passenger presence system determines that their is an occupant in the passenger seat and the vehicle is started with the passenger seat belt unbuckled, the BCM requests the radio or audio amplifier sound a chime to indicated that the belt is unbuckled. This is accompanied by a flashing passenger seat belt indicator. If the belt remains unbuckled, the chime cycle may continue multiple times if the vehicle is driven and the indicator will remain on solid. If an object is placed on the passenger seat, the passenger presence system may interpret this as a passenger occupying the seat. Because the passenger seat belt is unbuckled, the passenger seat belt reminder chime will sound. To correct this, remove the object from the passenger seat.
Exterior Lamps On Warning – If the exterior lamps are left on after the ignition is turned off and the driver door is opened, the BCM will request the radio or audio amplifier sound a chime as an indicator that the exterior lamps are on.
Electric Parking Brake (if equipped) – If the electric parking brake switch is pressed while the vehicle is in motion, the parking brake control module will request the radio or audio amplifier sound a chime. To release the parking brake, the brake pedal must be pressed when the electric parking brake switch is pressed. If the brake pedal is not pressed, the parking brake control module will request the radio or audio amplifier sound a chime. A message will also appear on the driver information center.
Delayed Locking – If the keyless entry transmitter is not in the vehicle and the door lock switch is pressed with the driver door open, the BCM will request the radio or audio amplifier sound a chime three times to indicate that the vehicle has entered a delayed locking state. The doors will automatically lock five seconds after the last door is closed.
Object Detection – The object detection system sends various chime requests to the radio or audio amplifier during normal operation.
Additional Warnings
The following warnings have an associated instrument cluster indicator or driver information center message:

Turn Signal Indicators – The radio or audio amplifier activates the audible warning as requested by the BCM.
Vehicle Overspeed Message – The radio or audio amplifier activates the audible warning as requested by the BCM.
Fuel Level Low Message – The radio or audio amplifier activates the audible warning as requested by the BCM.
Oil Pressure Indicator – The radio or audio amplifier activates the audible warning as requested by the BCM.
Tire Pressure Low Indicator – The radio or audio amplifier activates the audible warning as requested by the BCM.
Antilock Brake Indicator – The radio or audio amplifier activates the audible warning as requested by the electronic brake control module.
Engine Cooling System Messages – The radio or audio amplifier activates the audible warning as requested by the engine control module.
Transmission Messages – The radio or audio amplifier activates the audible warning as requested by the transmission control module.



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We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.



Tom Greenleaf
Ultimate Carjunky / Moderator
Tom Greenleaf profile image

Mar 2, 2023, 2:34 AM

Post #3 of 4 (2672 views)
Re: No sound on a 2020 chevy equinox premier Sign In

OMG! Toxic radio brought to you by GM.

Check for warranty via time miles from this put in service.

It's your car if mine would dump that as soon as it's fixed and get something pre or post pandemic I suspect hindsight will show products were not up to par nor materials to make + design them for dumb stuff like this,

Tom



Sidom
Veteran / Moderator
Sidom profile image

Mar 2, 2023, 1:20 PM

Post #4 of 4 (2657 views)
Re: No sound on a 2020 chevy equinox premier Sign In

Is the check engine light on? Were there any stored codes?
Pull the codes and see if there are any "U" codes. These are network codes and if there and any U codes, these definitely need to be addressed before "throwing" a module at it.

EDIT... Also I'm assuming they checked the powers, grounds and all fuses....


(This post was edited by Sidom on Mar 2, 2023, 1:22 PM)






 
 
 






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