Main IndexAuto Repair Home Search Posts SEARCH
POSTS 		Who's Online WHO'S
ONLINE 		Log in LOG
IN




Automotive Repair
Car Troubleshooting Topics
  Car Troubleshooting
  Engine Troubleshooting
  Engine Fault Codes
  Electrical and Wiring
  Transmission Problems

Car Repair Topics
  Car Making Noises
  Car Stereo Repair
  Heating or AC Issues
  Motorcycles and ATVs
  Tricks of the Trade
  Truck Repair Advice

Site Options:   
  Login
  Sign up here!



Latest Forum Post
with_replies.gif image   Lukewarm Heat............
New antifreeze reverse flush heater core...

with_replies.gif image   multiple warning lights
2013 GMC Terrain 130,000 miles 4 cylinde...

with_replies.gif image   2014 Nissan Sentra Shaking
Car recently started shaking when accele...

no_replies.gif image   Buy Flualprazolam Powder Online Whatsapp: +1(424) 328-1086
N/A

hot_with_replies.gif image   1989 toyota pickup 3.0 crank no start
I have a 1989 toyota pickup 3.0 crank no...

with_replies.gif image   Strut spring orientation and strut mount tension nut
2017 Nissan rogue awd 2.5 L Put in Monro...

with_replies.gif image   Transmission stuck in part, I have tried everything
So I'm working on my elderly fathers 201...

with_replies.gif image   2017 dodge journey LED headlights on/off randomly
Year of vehicle 2017 Make of vehicle dod...

with_replies.gif image   Kia Soul starter replacement issues!
Okay so my car is a 2010 Kia soul 2.0 en...

hot_with_replies.gif image   Please Help - Knock sound & engine fail
Hi all, Hoping to get some insight and ...




Who is at fault?

Search for (search options)
 



Tonyb23
New User

Jan 16, 2018, 6:39 PM

Post #1 of 3 (1420 views)
Who is at fault? Sign In
Hello,

I have a used Lincoln MKZ 2011, 50000 miles.

My car stalled during a cold New York day. I called roadside. They came to jumpstart my car. The roadside tech used an air bag to pump open the door and used a rod to pry open the lock.

When he left, the power door lock would not work and the driver door would not respond to key fob. Have to manually lock and unlock door.

When I took car to mechanic, they said that the car door latch actuator was broken and needs to be replaced.

When roadside rep called and asked me what it was, I told him. He said they would not cover the damage as this is an electrical issue and was caused by cold weather that the rep did not break my car door mechanism.

Is he lying? Should I pursue this in small claims court?


Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Jan 16, 2018, 8:11 PM

Post #2 of 3 (1404 views)
Re: Who is at fault? Sign In
No, he's not lying. It has nothing to do with his opening the door.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.



Tom Greenleaf
Ultimate Carjunky / Moderator
Tom Greenleaf profile image

Jan 17, 2018, 4:47 AM

Post #3 of 3 (1394 views)
Re: Who is at fault? Sign In
Tony? Why if you had a key did any road service have to force open the door? Cold alone it could be frozen shut go warm up the whole car is the solution or an assortment of other ways that air bag and rod trick usually reserved for no spare keys or known locked in a vehicle.


They normally make you sign a waiver that if forcing it open does any damage they take no responsibility if that did break it.
Lots of plastic junk inside actuators (a motor pushes a rod) bust quite easily when cold, old, forced even by key some frozen actuators prevent key from working.
IDK - if door not bent now and only an actuator needed to fix this what's the problem? Stuff like that happens lots more in extremes and it was,


T






 
 
 






Search for (options) Privacy Sitemap