Using these industry standards, the repair facility can provide a factual basis for recommending a specific repair and/or parts replacement. At the same time, the vehicle owner will receive a clear, concise explanation of why the repair is necessary. This way, the vehicle owner can make a more confident, satisfying and informed decision about the care of their vehicle.
Among the most recent MAP guidelines are: the suggested replacement, after 50,000 or more miles, of original equipment shocks and struts; replacement of brake fluid that exceeds specified levels of copper content; and the suggested replacement of a battery when it tests near the "end of its useful life" utilizing a tester or on-board monitor.
MAP offers a comprehensive library of vehicle repair information-including a vehicle repair video, tips for choosing and working with qualified repair providers and a guide to MAP member shops-at www.motorist.org. Most participating repair shops prominently display their "Motorist Assurance Program" decal at their entrance or near their customer waiting areas. By looking for a repair shop's MAP membership decal, consumers can be sure of trustworthy service.