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Misdiagnosis..I need help!!!!!!!!!!!!
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LOBELL313
New User
Oct 27, 2011, 12:31 PM
Post #1 of 10
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Misdiagnosis..I need help!!!!!!!!!!!!
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I took my 2005 stratus to a auto repair shop. My car would not start. The ignition would not turn over. So I towed it to the car shop, and they did a diagnosis for 65$. They told me that it was the timing belt and water pump. It cost 495 total to fix. 4 days passed and the owner called me and said they changed everything and it still will not start. They said I need a new engine now. They expect me to pay the 495, I dont think I should. I need advice of what to do
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Hammer Time
Ultimate Carjunky
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Oct 27, 2011, 12:45 PM
Post #2 of 10
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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That's not necessarily a misdiagnosis. When a timing belt breaks on some engines it will bend the valves because they aren't built with enough clearance to the piston. He would have had to run some extra testing before changing the belt to check for that and he should have.
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We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.
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LOBELL313
New User
Oct 27, 2011, 12:57 PM
Post #3 of 10
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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So are there text they couldve done to check that problem. My main issue is about the money. Should I pay??
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synchro
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Oct 27, 2011, 2:55 PM
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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He would have had to run some extra testing before changing the belt to check for that and he should have.
If that were the case he should have done that as part of the diagnosis. Sounds to me like he had it diagnosed before the hood was up! There are still shops that'll waive the diagnostic fee if you have the work done there.
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Tom Greenleaf
Ultimate Carjunky
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Oct 27, 2011, 2:57 PM
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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IDK - if they charged for a diagnosis they didn't do very well as HT said. That and not all interference engine totally self destruct. I would discuss this with manager or owner as I may not be more than sending heads out to fix valves and if it managed to put holes thru the pistons and really damaged head/heads/ all valves another engine would be possibly less that fixing that one IMO.
If they get a scope thru a spark plug hole they could see the damage. If really determined engine is junk and could be and you like them then deduct costs of of first job from more work for being wrong to this extent,
T
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Hammer Time
Ultimate Carjunky
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Oct 27, 2011, 3:04 PM
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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We may be jumping the gun by assuming we even know what the reason for the failure was but it sounds like bent valves. This is always a possibility and the concern should have been brought up before the repair. They could have done a cylinder leakdown test to determine if the engine had bent valves before changing the belt.
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We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.
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synchro
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Oct 27, 2011, 3:34 PM
Post #7 of 10
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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They were a little quick with the diagnosis. But they sure didnt miss the opportunity to upsell the water pump!
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Discretesignals
Ultimate Carjunky
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Oct 27, 2011, 3:48 PM
Post #8 of 10
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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Which engine is in this thing?
Since we volunteer our time and knowledge, we ask for you to please follow up when a problem is resolved.
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LOBELL313
New User
Oct 28, 2011, 6:12 AM
Post #9 of 10
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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its a 4 cylinder
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Discretesignals
Ultimate Carjunky
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Oct 28, 2011, 6:25 PM
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Re: Misdiagnosis..I need help!!!!!!!!!!!!
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There are two 2.4L for that make in that year.
Now the coupe has a SOHC engine that is interference. Belt snaps and your pulling the head.
The sedan has a DOHC engine that is freewheeling, unless you rotate the cams independently of one another. You won't know if you have problems unless you slap a belt on. It's too difficult to take the cams out to check for bent valves using compressed air and you surely don't want to rotate the cams to close valves on either engine, so the shop probably did the right thing, if this is a DOHC engine. Slap the belt on and see if the thing will start.
As the others stated replacing the water pump on that one is a good idea at the time of the belt installation, because you would be taking all that stuff back apart if the pump leaked later.
Since we volunteer our time and knowledge, we ask for you to please follow up when a problem is resolved.
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