Which is Better? An On Line Website, Manufacturer Website or NHTSA?

The short answer is, it depends on who you are and what you are looking for. The answer also depends upon how much detail you are looking for in the information you find. Some online websites give only titles, numbers and summaries. Such limited information may not help you when you reach the dealership and face questions that you can’t answer. Another drawback, the information returned may not address the issue that concerns you or lead you to do the search in the first place.

Other online websites simply lead you to NHTSA. Now, here is where the thing gets complicated. You find that after you have keyed in the year, make and model of your car the results that appear on the screen are too numerous to be helpful. They may concern your specific problem or many times not. You may have to read a lot and find out a little.

If you want to consider a more “full text friendly” information source then you may want to look up Bat Auto Technical. It was started by three mechanics offering several forums; some for vehicle owners and others just for mechanics. The best aspect they offer is the option of completing the site's online request form with the details of a TSB summary. A full text of the TSB is returned at no charge.