• Do they have experience with your business type? How long has the company offered commercial auto coverages? Do they understand the insurance needs that are unique to your line of work? A carrier with commercial auto expertise ensures that you'll get the right coverage for your business.
• Do they excel in customer service? You need 24/7 service that is fast, accurate and focused on your bottom line. You also need the convenience of being able to handle your insurance business on nights and weekends, because you can't count on having the time to deal with such matters during regular business hours.
• Do they offer flexible, competitive products? Payment options? Insurance rates can vary a great deal from company to company, so you'll want to compare. You want flexibility in the types of coverages-and also payment options. Monthly bill plans can help small-business owners maintain necessary cash flow.
• Do they have a demonstrated record of claims experience? Keeping vehicle downtime to a minimum is vital to any business. Each minute a vehicle is out of commission affects your bottom line. Look for a company that's known for efficient claims service and fast, fair resolution.
To learn more about commercial auto insurance or to find an independent agent, visit the Web site at progressiveagent.com.