With all the competition and emphasis on customer service, manufacturers are now offering similar services on their website without a login required, or any cost. For example, you have the Hyundai site which focuses on shop manuals with troubleshooting guides and diagnostic procedures. On the homepage, users can select "Service Information" and then click, "Web Tech," which would lead the visitor to the database for consumers. The company also offers a service for dealership service technicians called "Web Tech Pro." However, this service does require a login name and password.
Hyundai has targeted this Web site toward all of its owners, whether they visit the service department, use an independent mechanic or do the work themselves. In this age of information similar services are widely available among manufacturers. If you have a computer and access to the Internet, chances are all the information about your car and any concerns is available right at the tip of your fingers.
